Service policy

I have a “No Fix, No Charge” policy.

If I determine that your equipment/issue can not be repaired/resolved, there will be no charge. If, however, I determine that your equipment/issue can be repaired/resolved, but you elect to leave it unrepaired/unresolved, the labor for time spent will be charged at $30/hour.
All labor includes a 5 day warranty, excluding: misuse, virus contamination, spyware contamination, hardware failure, known issues, unsolvable issues, software failure and acts of nature.