Windows 10

By now you have heard of the “new” Windows that will be released this summer (2015) Windows 10.
Before you get too excited about getting the “free” upgrade of windows 10 for your Windows 8 or Windows 7 computer or device, consider “the why” in the “free upgrade”.
Windows isn’t free. The following is from an interview with Microsoft CEO Satya Nadella:

The free Windows 10 upgrade isn’t about giving Windows away (especially to companies); it’s more about making sure Windows 7 doesn’t turn into another Windows XP, hanging around for years. “There are two things we are really focused on; one is to really make sure Windows 10 is a fantastic upgrade experience for even Windows 7 customers, even on the desktop with a mouse and keyboard. It’s familiar but you can get all this new value. And then we hope that one year promotional offer really helps a lot of Windows 7 customers move over.”

Nadella made it clear that Microsoft will still be selling Windows. “There is no fundamental shift in our business model. We want to be able to service our customers more, like an internet service. Our goal is to run one of the largest internet services that enables people to use Windows on an everyday basis. That’s the way we approach it.”

So now you have it. “The why” in the “free upgrade”. After the upgrade the computer or device “will not” be able to revert to its previous operating system or state. If you end up not liking the upgrade, you will be stuck with a computer that will make a decent door stop. Like we need more door stops.

I prefer Windows 7 for my computer uses. Corporate America still likes and uses Windows 7. (They did not like Windows 8) Windows 7 works great in networking, gaming, social media. Programmers prefer Windows 7 to other operating systems. It looks like Windows 7 will be around for a good many more years.

If you feel like you want to try Windows 10 you’ll be able to buy a computer with it already installed this summer.

Happy computing everyone. Be well, be safe, behave.

Tips For Choosing a Quality Computer Repair Company

Tip #1 – Experience Counts
First of all, when choosing a computer repair company, you need to remember that experience counts. Do some research or find out directly from the company how long they have been in business. You want to ensure that the company and its technicians that are working on your computer have plenty of experience so you can feel safe in their hands.

Tip #2 – Look for Qualified Technicians
The technicians from the company will be the ones actually doing the computer repair or the computer setup that you need. This means you need to ensure that the technicians they send out to your home or business are well qualified. Ask the company about their technicians, the requirements their technicians have to meet, and more.

Tip #3 – Gauge Their Customer Service
What I would say you should look for, is a technician who is willing to listen to your problem, and then ask “YOU” enough questions to get a firm understanding about your computer problem. Many customers have a hard time trying to describe their problem and just need a little guidance. You should start feeling at ease when the technician begins to explain the symptoms and some possible causes back to you in words that make sense. I have repaired enough computers (many thousands) that I can probably get enough information out of you to describe the scenario that led to your problem, as well as a fair estimate.

Spyware, Virus, Malware, Trojan and Disappearing files

More and more bad viruses, spyware, trojans and rootkits are hiding on servers throughout the internet. Just waiting to jump on your laptop or desktop and wreak havock with your Facebook, Farmville, email and daily internet usage. Lately, one of the bugs is hiding the folders and files from the user. This happens after the user inadvertently tries to purchase the “fake” security software for $59. These fake pop ups and spyware ads come in all sorts of flavors like: AntiMalwareSuite, AntiVirus2011, AntiMalwareGuard, AntiVirusSentry, BestsellerAntivirus, BugDoctor, Computer Defender 2011, DriveCleaner, Easy SpyRemover, Error Scan and Fix, ESpywareRemoval, Evidence Eliminator, Fix Tool, FullSystemProtection, Home Antivirus, InternetAntiSpy, KillAllSpyware, Malware Stopper, MalwarePatrol Pro, MS Antispyware, NetSpyProtector, PC Security, Privacy Protection Suite, Registry Defender Platinum, Spy Reaper, SpyNoMore. This is just a very small sample of the different names they use. Scared yet? Well, don’t be scared. Take action with your antivirus/antispyware program by keeping it updated daily and doing full system scans when you are not using the computer or laptop. I often get the question: How often should I run a scan? My answer is: If you use your laptop or pc daily, accessing the internet, then run a scan of some sort (antivirus, antispyware) while you’re sleeping and check on it in the morning. Another common question is: Who is doing this and where does it come from? My answer: I don’t know who or where the who lives, but I do know that spyware and viruses sit on servers all over the world (unintentionally) and folks get these infections when they visit these servers. Stay alert to how your computer is responding to your input. If something seems a little off (like deja vu, from The Matrix) stop what you’re doing and scan with your security programs immediately. If you’re sick and tired of doing this, then bring it to and we’ll do it for you.

Optimize Folders

If you have a folder filled with many of the same kind of file (MP3s, pictures, etc.), then you probably notice that it can be a little…well, sluggish, sometimes when it comes to displaying everything.

That green status bar up top couldn’t be moving any slower, could it?

Did you know that you can optimize folders to make them load their contents faster?

Here’s how!

Just Right-Click on the folder you want to speed up and click Properties. Select the Customize tab. Under “Optimize this folder for” choose the setting that best describes the contents of the folder. If you’re looking to affect the entire folder and subfolders, put a check next to “Also apply this template to all subfolders”.

Tip courtesy of:

Maintaining your computer

Maintaining your computer is important to making sure that it is running at its optimal level. It also helps to make sure that it remains as healthy as the day you bought it. From installing the right virus protection software from a reputable IT support company to regularly defragmenting your hard drive, we’ve got the best tips on how keep your computer in top shape.

1. Defragmenting your computer regularly: Defragmenting your computer is easy and should be done every 3-4 months. When you use your computer files can become scattered and are rewritten to the hard drive. Defragmenting means that the computer goes through its system and cleans everything out, packing files tightly making it perform better and will encounter less errors.

2. Keep your PC clean: When we clean we often skip over things like the computer. As a result dust can accumulate at the back of the system and cause it to overheat. It’s a good idea to make sure that your computer is clean to avoid this happening.

3. Check for any errors: You can do this by using a software to check for errors that may be occurring in your hard drive. By detecting these early you can arrange for them to be fixed or you can look at having your hard drive replaced before it crashes if it looks like that may happen due to all of the errors occurring. This should be done on a regular basis, for instance once a month.

4. Keep your hard drive clean and tidy: It’s a good idea to keep track of your files and programs by getting rid of anything you don’t use or no longer want. Remember that programs and certain software needs to be un-installed so this process needs to be completed correctly to make sure it is wiped from the computer.

5. Back up your files and preferably your entire system: It is very easy for computers to crash at pivotal moments when you are working on something very important. The last thing you want is to lose all of that data. Buy an external hard drive and back up all of your important files. If possible, back up your entire system on a regular basis.

6. Keep your protection software up to date: It is very important that you keep all of your software for your computer up to date. Some Business IT Support Companies can also send out reminders when you need to update your software if you have purchased your virus protection from them. All software needs to be updated regularly so keep on top of this. These are a few keys ways that you can maintain your computer at its optimal level. By following the steps above you should find that your computer stays in top shape for many years after purchase. I hope our tips have given you some helpful advice on steps you can take to ensure the longevity of your computer system.