Change your passwords

The latest security breach of 500000 email accounts at Yahoo email, should remind us to change our passwords today.
Change them all. It is a great habit to change your passwords every month. Just write them down, date them and put them in two places.
Email is the weakest link in cyber security. So much of our data and online access is connected to our email account(s) in one way or another.
Data security breaches of big named servers is not going away. Until biometrics is perfected we are stuck using text passwords.
Happy computing and be well, be safe, behave.

Don’t click on it, Don’t open it.

There has been a rash of bad emails going around. They arrive with an attachment. Some look harmless, some look like they originated from FedEx and other shippers. If you get one of these harmless looking emails, and you are not expecting any package deliveries, do not open the attachment. Instead, simply delete the entire email. This will save your data and an expensive trip to the computer repair shop. Happy computing and be well.

Windows 10

By now you have heard of the “new” Windows that will be released this summer (2015) Windows 10.
Before you get too excited about getting the “free” upgrade of windows 10 for your Windows 8 or Windows 7 computer or device, consider “the why” in the “free upgrade”.
Windows isn’t free. The following is from an interview with Microsoft CEO Satya Nadella:

The free Windows 10 upgrade isn’t about giving Windows away (especially to companies); it’s more about making sure Windows 7 doesn’t turn into another Windows XP, hanging around for years. “There are two things we are really focused on; one is to really make sure Windows 10 is a fantastic upgrade experience for even Windows 7 customers, even on the desktop with a mouse and keyboard. It’s familiar but you can get all this new value. And then we hope that one year promotional offer really helps a lot of Windows 7 customers move over.”

Nadella made it clear that Microsoft will still be selling Windows. “There is no fundamental shift in our business model. We want to be able to service our customers more, like an internet service. Our goal is to run one of the largest internet services that enables people to use Windows on an everyday basis. That’s the way we approach it.”

So now you have it. “The why” in the “free upgrade”. After the upgrade the computer or device “will not” be able to revert to its previous operating system or state. If you end up not liking the upgrade, you will be stuck with a computer that will make a decent door stop. Like we need more door stops.

I prefer Windows 7 for my computer uses. Corporate America still likes and uses Windows 7. (They did not like Windows 8) Windows 7 works great in networking, gaming, social media. Programmers prefer Windows 7 to other operating systems. It looks like Windows 7 will be around for a good many more years.

If you feel like you want to try Windows 10 you’ll be able to buy a computer with it already installed this summer.

Happy computing everyone. Be well, be safe, behave.

Tips For Choosing a Quality Computer Repair Company

Tip #1 – Experience Counts
First of all, when choosing a computer repair company, you need to remember that experience counts. Do some research or find out directly from the company how long they have been in business. You want to ensure that the company and its technicians that are working on your computer have plenty of experience so you can feel safe in their hands.

Tip #2 – Look for Qualified Technicians
The technicians from the company will be the ones actually doing the computer repair or the computer setup that you need. This means you need to ensure that the technicians they send out to your home or business are well qualified. Ask the company about their technicians, the requirements their technicians have to meet, and more.

Tip #3 – Gauge Their Customer Service
What I would say you should look for, is a technician who is willing to listen to your problem, and then ask “YOU” enough questions to get a firm understanding about your computer problem. Many customers have a hard time trying to describe their problem and just need a little guidance. You should start feeling at ease when the technician begins to explain the symptoms and some possible causes back to you in words that make sense. I have repaired enough computers (many thousands) that I can probably get enough information out of you to describe the scenario that led to your problem, as well as a fair estimate.

Spyware, Virus, Malware, Trojan and Disappearing files

More and more bad viruses, spyware, trojans and rootkits are hiding on servers throughout the internet. Just waiting to jump on your laptop or desktop and wreak havock with your Facebook, Farmville, email and daily internet usage. Lately, one of the bugs is hiding the folders and files from the user. This happens after the user inadvertently tries to purchase the “fake” security software for $59. These fake pop ups and spyware ads come in all sorts of flavors like: AntiMalwareSuite, AntiVirus2011, AntiMalwareGuard, AntiVirusSentry, BestsellerAntivirus, BugDoctor, Computer Defender 2011, DriveCleaner, Easy SpyRemover, Error Scan and Fix, ESpywareRemoval, Evidence Eliminator, Fix Tool, FullSystemProtection, Home Antivirus, InternetAntiSpy, KillAllSpyware, Malware Stopper, MalwarePatrol Pro, MS Antispyware, NetSpyProtector, PC Security, Privacy Protection Suite, Registry Defender Platinum, Spy Reaper, SpyNoMore. This is just a very small sample of the different names they use. Scared yet? Well, don’t be scared. Take action with your antivirus/antispyware program by keeping it updated daily and doing full system scans when you are not using the computer or laptop. I often get the question: How often should I run a scan? My answer is: If you use your laptop or pc daily, accessing the internet, then run a scan of some sort (antivirus, antispyware) while you’re sleeping and check on it in the morning. Another common question is: Who is doing this and where does it come from? My answer: I don’t know who or where the who lives, but I do know that spyware and viruses sit on servers all over the world (unintentionally) and folks get these infections when they visit these servers. Stay alert to how your computer is responding to your input. If something seems a little off (like deja vu, from The Matrix) stop what you’re doing and scan with your security programs immediately. If you’re sick and tired of doing this, then bring it to and we’ll do it for you.